Day 253 - Problem Solving is a Problem

Some problems do take too much time to be solved, they get stacked in the sponsor queue. Sometimes management does not assigned the problems by the team members fast enough, sometimes the team depends on other people and sometimes the team simply does not have a quick answer.

This is a real problem since we are now facing a dependency problem.
There are unsolved problems in the client area which is keeping clients to be integrated in GIS. And since there are clients missing, many claims are being rejected.
And since there are claims rejected, account is also being rejected.

This requires a fast answer from the management in order to be solved.